If you want to cancel your trip for any reason, you must let us know in writing by email. You can write us to: firstname.lastname@example.org. Confirm receipt of email with us, if you do not receive an email from us in response to your request within 24 hours; please call us at 1-866-792-0302. All cancellation requests received less than 60 days before departure will not receive a refund. The reason for this is because we book and pay for the hotels 60 days in advance in order to secure the reservations, the number of accommodations is limited along the Camino and during peak season, there can be up to 1000 pilgrims in each small village.
Any cancellation request received more than 61 days prior to departure will have a cancellation fee of 500 Euros per person.
If you want to change your tour dates, please contact us as soon as possible, we will try to accommodate you based on our tour availability. If we are unable to change your tour to a different date in the same calendar year, the regular cancellation fees stated above will apply. Tours cannot be rescheduled from one year to another.
Our company reserves the right to cancel any tour prior to departure for any reason, including insufficient number of participants (minimum 4 participants per group) and/or severe weather conditions. If we cancel the tour for any reason, participants will receive a full refund of the total amount of money they have paid to our company.
There will be no refunds for unused hotel rooms, meals and or services not used. Please take your time to carefully read our refund and cancellation policy. If you have any questions, please do not hesitate to contact us, we are here to answer every single question and/or concern; we want you to have an amazing experience with us.